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Tel: (011) 433 8850 | Fax: (011) 433 9132

Terms & Conditions

RETURNS
You may return most new, unopened items within 15 days of delivery for a full refund. We'll also pay the return courier costs if the return is a result of our error (you received an incorrect or defective item, etc.). If you ordered the incorrect item you will be responsible for the courier costs plus a 15% handling fee. We also reserve the right to not accept incorrectly ordered goods.

You should expect to receive your refund within four weeks of giving your package to the return courier, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the courier (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). Courier costs may vary depending on location and additional shipping costs may apply. Cytech Motorcycles is under no obligation to ship these items until the additional shipping costs have been received.

If you need to return an item please email us at info@toursforafrica.co.za with full details.
 
PRICE DISCLAIMER
Although we do our best to display items, their descriptions and prices correctly, errors or mistakes may occur. We reserve the right to not sell a product advertised or displayed at an incorrect price. Should a purchase be made with a price in error, we will contact the customer with the correct price. Should the client not acept the new price, we will allow for a refund. Prices are subject to change without notice due to international currency fluctuations.
 
COURIER
Our preferred shipping courier is MDS Collivery. Cytech Motorcycles and MDS Collivery can not be held liable for any damages or loss in transit situations if there is insufficient insurance coverage.
 
Courier costs are calculated by weight:
The courier costs are calculated at check out. A manual check will override any shipping costs calculated on this website. The client is responsible for the shipping cost even if we erred on the calculation of the shipping cost. Should you be in an outlying area, please call us or email us to calculate your shipping cost on info@toursforafrica.co.za. Cytech Motorcycles can not be held responsible for delays in shipping, damages during shipping or items being lost during shipping.
 
WARRANTY
Please retain your proof of purchase for warranty purposes. Please contact us for details on warranty details for a specific product.
 
PAYMENT
Cytech Motorcycles requires full payment of goods before we dispatch. In order to keep our items affordable we currently only accept EFT or CASH payments.

Once you have placed your order online, you have 24 Hours to make payment in order to secure your purchase. We reserve the right to cancel any orders with payments NOT made within 24 Hours of purchase.
 
 
The customer is solely responsible for the correctness of their order. All stock is subject to availability.